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Zara Special: Tell us you want to surprise a family & loved one this season and qualify for our special offer! Save up to USD $150 if we confirm your booking by July 31, 2017 (To qualify for this offer send us your booking with Promo code ESTR17).

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Mount Kilimanjaro Porters Society (MKPS)

The Kilimanjaro Porters Society was created in 2004 by Zara Tours to improve the working conditions of all porters on Mount Kilimanjaro and other hiking areas in Tanzania.

Please note:

A valid yellow fever vaccination certificate will have to be shown at the points of entry to Tanzania and Zanzibar.
This is a measure for your safety and to help prevent outbreaks.

Did you know?

Due to its outstanding charitable community support, ZARA has been awarded winner of the 2010 Tanzania Tourism Tour Operator Humanitarian Award!

Toll Free:    1 866 550 4447
Tanzania:   +255 784 451 000
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UK:             +44 20 3287 7384
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Canada (Mississauga, ON): +1905 564 0024
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Home / Resources / About Tanzania / About Zara / Cancellation Policy

Cancellation of a booking or failure to join a tour will result in a retention of funds by Zara Tours as follows:

  • Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the canceling party will be retained by Zara Tours and the balance of the package price refunded.
  • If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by Zara Tours.
  • If a cancellation is received less than 14 days prior to departure, 100% of the total package price will be retained by Zara Tours and all outstanding payment will become payable immediately.
  • Should the canceling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this booking form individually, no retention of funds will take place. However, should no replacement be found by 14 days prior to departure, a 100% cancellation penalty will apply to the canceling party.
  • Zara Tours and its agents reserve the right to terminate, at their discretion and with immediate effect, the participation of any person on the tour.
 

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